Shipping & Delivery

Shipping

Cart Value

Dubai

AED 200 & above

AED 0.00 &

AED 199.00

2-3 days delivery

Free Shipping

AED15.00

Shipping

Cart Value

Rest of Emirates

AED 300 & above

AED 0.00 &

AED 299.00

3-4 days Delivery

Free Shipping

AED25.00

To be eligible for free shipping, the cart should contain shippable physical products which excludes Gift Cards as they are considered digital products.

Cash On Delivery (COD):

We charge an additional AED10 for Cash On Delivery Orders.

International orders

Will take 7-10 days to be delivered. It may take longer due to the customs clearance and it may vary from country to country.

PAUMPA will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
By processing your order payment and completing an order with us, you are accepting the following terms and conditions regarding the shipping and delivery of your purchase.
After you place your order you will receive an email confirming your order.
Please make sure you provide us with the correct mobile number to avoid any delays.

Additional Information:
Preorder Items: Please be advised that orders containing a pre-order item alongside in-stock items will prioritize fulfillment of the in-stock items. This ensures you receive readily available products without delay. The pre-order item will be shipped upon restock, and may incur additional customs and duty fees for international orders (orders outside UAE).
Please note, preorders cannot be cancelled once placed. However, the preorders are entitled to be refunded or exchanged only upon receiving the preorder item.
Above delivery times can change depending on the time of the year, Holiday periods, Weekends and Ramadan.
We are not responsible for lost packages if the customers have provided a wrong address. It is the customer's responsibility to provide the correct shipping/delivery address for an order. If the wrong delivery address is provided, PAUMPA cannot offer reimbursement for this package.
Customs policies vary from country to country. All applicable fees, taxes and duties are your responsibility.
We reserve the right to either accept or decline high-value orders. In the event that the order value exceeds a specific threshold, we will apply different shipping charges, which we will inform you about before issuing the invoice.
Any Further Issues or inquiries?
If for any reason your shipping time does not align with above estimates, please contact us at sales@paumpa.com or drop us a message on our Instagram Page @Paumpa_Official and we will look into this for you asap.